Privacy Policy
Last updated: July 16, 2026
This Privacy Policy explains how information is collected, used, stored, and shared when you visit deannainknoxville.com, submit a form, request real estate information, register for an open house, schedule an appointment, or otherwise communicate with us.
This website is maintained by Carbon Silk in connection with real estate services provided by Deanna Hinsz, REALTOR® with Realty Executives. Carbon Silk is not a real estate brokerage. Real estate brokerage services are provided through Realty Executives.
Information We Collect
We may collect information that you voluntarily provide through this website, including:
* Your name
* Email address
* Telephone number
* Property address
* Buying, selling, relocation, or housing preferences
* Appointment and scheduling information
* Messages, questions, and other information submitted through website forms
We may also automatically collect limited technical information, including your IP address, browser type, device information, referring website, pages visited, and general website-usage information.
How We Use Your Information
We may use the information collected through this website to:
* Respond to questions and property inquiries
* Provide requested real estate information
* Schedule and confirm appointments
* Register visitors for open houses
* Provide property, buying, selling, relocation, or market information
* Follow up regarding a request or inquiry
* Maintain customer and prospective-client records
* Improve the website and our services
* Send communications that you have requested or agreed to receive
* Comply with legal, regulatory, brokerage, and professional obligations
Information submitted through our forms may be stored and managed through customer relationship management, website, email, scheduling, and communications service providers, including Follow Up Boss.
Sharing and Disclosure of Information
We do not sell your personal information.
Data will not be shared with third parties for promotional or marketing purposes.
Mobile information, telephone numbers, SMS opt-in information, and SMS consent will not be sold or shared with third parties or affiliates for their promotional or marketing purposes.
We may provide information to service providers that help us operate our website, customer relationship management system, email, scheduling, communications, analytics, or other business systems. These providers may use the information only as needed to provide services on our behalf.
Information may also be shared when reasonably necessary to:
* Respond to your real estate inquiry
* Coordinate services through Realty Executives
* Work with real estate professionals, title companies, lenders, inspectors, attorneys, or other service providers at your direction
* Comply with applicable laws, regulations, court orders, or legal processes
* Protect our rights, property, safety, clients, or the public
SMS opt-in information and consent will not be shared with these parties for their independent advertising or marketing purposes.
SMS Communications and Terms and Conditions
By voluntarily selecting the SMS consent checkbox on one of our website forms, you agree to receive text messages from Carbon Silk in connection with real estate services provided by Deanna Hinsz, REALTOR® with Realty Executives.
Consent to receive text messages is optional and is not a condition of purchasing any goods or services.
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP.” After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at deanna@deannahinsz.com
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text plan or data plan, contact your wireless provider.
6. If you have questions regarding privacy, please review our Privacy Policy at:
Email Communications
When you voluntarily provide your email address, we may use it to respond to your inquiry and send information related to the services or information you requested.
Marketing emails will include an option to unsubscribe. You may also request removal from marketing email communications by contacting [deanna@deannahinsz.com](mailto:deanna@deannahinsz.com).
Unsubscribing from marketing emails will not prevent us from sending transactional or service-related communications concerning an active inquiry, appointment, transaction, or client relationship.
Cookies and Website Analytics
This website may use cookies and similar technologies to support website functionality, understand website traffic, remember visitor preferences, and improve the visitor experience.
You may adjust your browser settings to block or delete cookies. Disabling cookies may affect how certain portions of the website function.
Embedded Content and Third-Party Websites
Pages on this website may include embedded content, property-search tools, maps, videos, social-media content, or links to third-party websites.
Embedded content from another website may behave in the same way as though you visited that website directly. Third-party websites may collect information, use cookies, and track your interactions according to their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites.
Data Retention
We may retain information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and transaction records, comply with brokerage and legal obligations, resolve disputes, and enforce agreements.
The length of time information is retained may depend on the nature of the inquiry, the services requested, and applicable legal or regulatory requirements.
Protecting Your Information
We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.
No website, internet transmission, email platform, text-messaging system, or electronic-storage system can be guaranteed to be completely secure.
Your Choices and Rights
You may contact us to:
* Request access to the personal information we maintain about you
* Request that inaccurate information be corrected
* Request deletion of your information, subject to legal, brokerage, transaction-record, or regulatory requirements
* Withdraw consent to receive marketing communications
* Ask questions about how your information is used
To stop receiving text messages, reply “STOP.”
To request assistance with text messages, reply “HELP.”
To unsubscribe from marketing emails, use the unsubscribe link included in the email or contact us directly.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.
The revised policy will be posted on this page with an updated effective date.
Contact Information
For questions about this Privacy Policy or our privacy practices, contact:
Deanna Hinsz
Carbon Silk LLC
Real estate services provided through Realty Executives
Email:deanna@deannahinsz.com